
Karl Saynor
AI PRODUCT & EXPERIENCE DIRECTOR
London, United Kingdom
Building user-centric, AI-first digital products
About Karl Saynor
I help brands, businesses and start-ups build better digital products, from strategy and operating model design through to detailed experience design and delivery. I bring clarity, rigour and creativity to every engagement, and I'm equally comfortable setting direction at board level and being hands-on with what actually ships.
I've worked across a wide variety of industries, platforms and technologies. My specialities are ecommerce, FinTech, legal services and complex consumer systems. I'm particularly known for arriving where no product foundation exists and building the commercial infrastructure that makes growth possible.
Over the past few years I've focused heavily on AI-native product design, not as an observer, but as a builder and architect. I've designed and shipped AI-powered systems across sales enablement, customer support, call centre operations and consumer acquisition at scale. That includes building multi-brand acquisition operations from the ground up, where lean AI-enabled teams have delivered outcomes that would previously have required headcount many times the size.
With a combined management consulting and digital agency background, I'm articulate, commercially sharp and practised at turning complex problems into straightforward solutions. I work at board and exec level as comfortably as I work with founding teams: whether that's shaping a fundable product strategy, designing a scalable acquisition engine, or establishing the product operating model a business needs to grow. My work has supported everything from early-stage ventures through to PE-backed operations.
Work and education
- Work
- Education
- University of Cambridge